Privacy Policy

KuhstomLMS values your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you interact with our learning platform, courses, mentorship programs, and related services.

By creating an account or using KuhstomLMS, you agree to the practices described in this policy. Our Terms & Conditions also govern your use of the platform.

The information we collect depends on how you use the platform. It may include:

• Account details, such as name, email address, phone number, profile information, and preferences.
• Learning records, such as course enrollments, lesson progress, quiz and assignment submissions, grades, mentorship activity, and certificates earned.
• Transaction details, such as purchase history, enrollment records, billing information, and payment status.
• Usage data, such as IP address, browser type, device information, pages visited, and timestamps.
• Communications, such as support requests, feedback, reviews, forum posts, and messages exchanged with instructors or mentors.

KuhstomLMS may use information to:

• Provide and maintain your account, enrollments, and learning experience.
• Track attendance, progress, and completion across courses and mentorship programs.
• Process transactions, verify enrollments, and issue certificates of completion.
• Personalize course recommendations and learning support based on your activity and goals.
• Respond to inquiries, reviews, and support requests.
• Send service updates, course notices, and, with your consent, promotional messages.
• Monitor performance, improve usability, and detect fraud, abuse, or security risks.

We do not sell personal information. We share information only when necessary to deliver learning services, including with:

• Instructors and mentors, who may see your progress, submissions, and performance in their courses or programs.
• Your employer, school, or sponsoring organization, where they provide your access, limited to enrollment, progress, and completion reporting.
• Payment processors, hosting providers, video delivery, analytics, and support vendors that help operate the platform.
• Authorities or third parties when required by law or valid legal process.

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, secure sessions, understand how learners use the platform, and improve performance. You can manage cookie settings through your browser, though disabling certain cookies may affect functionality such as staying logged in or resuming courses.

We retain personal information for as long as needed to provide services, maintain learning records, resolve disputes, enforce agreements, and meet legal or reporting obligations. If you delete your account, certificates already issued may no longer be accessible, verifiable, or reissuable, so please download any certificates you wish to keep before requesting deletion.

Depending on your location, you may have rights to access, correct, update, delete, restrict, or request a portable copy of your personal information. You may also opt out of promotional communications at any time using the unsubscribe instructions in those messages or by contacting us directly.

We may need to verify your identity before completing certain privacy requests. Some requests may be limited by legal exceptions, academic integrity requirements, or records we must retain.

We use administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure, including encrypted transmission of sensitive data and access controls for personnel and vendors with a business need.

No security system is perfect. Please use a strong, unique password and keep your account credentials confidential.

KuhstomLMS is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our platform, practices, or legal requirements. When we make material changes, we will update the "Last updated" date and may provide additional notice where appropriate.

Questions or requests about this Privacy Policy or our data practices may be directed to KuhstomLMS using the details below.

• Email: support@kuhstomlms.com
• Address: Kuhstomatica, 9360 Kings Post Ct, Laurel, MD 20723